Terms and Conditions — Shopperllo Skip to content

Terms and Conditions

1. Company Information

In these terms and conditions and elsewhere on the site, Shopperllo refers to the private company with limited liability, MSY INVEST SPRL, with its registered office in Brussels, Belgium. MSY INVEST SPRL headquarters is located at the address: Rue Brogniez 48 ,1070 Brussels ,Belgium. 

 Tel: +32 485448085, email address support@shopperllo.com VAT number  BE0820130545

 2. Application:

These general conditions apply to every offer and every sale of Shopperllo and any agreement reached between Shopperllo and the buyer. Current conditions are fairly accessible and readable on the Shopperllo website. The registration of the customer with Shopperllo is paired with the knowledge and the acceptance of the present general conditions. Any order is also associated with the acceptance of these terms and conditions. The acceptance of the offer also implies acceptance of the terms and conditions, which are part of the agreement, regardless of whether the customer has explicitly accepted the application of the general conditions. In any case, the customer has a reasonable opportunity to take note of the present general conditions, which are clearly perceptible visually on the Shopperllo website. Current conditions prevail over the general conditions of the customer. The sale offers are intended only for adult individuals (18+years). Shopperllo reserves the right to change its terms and conditions at any given time without prior notice. The prevailing conditions are the ones prevailing at the time of the customer placing an order. The possible invalidity of a clause may not give rise to a complete nullity of all the terms and conditions of Shopperllo.


3. Ordering and delivery:

Placing an order and the realization of the sale shall be made by completing the transactions on the website. Each step needs to be confirmed by the customer/buyer. The order will be confirmed, with the identity information as entered by the customer, electronically. This confirmation includes a description of the purchased item (s) with attributes and reference to current conditions.

The delivery by Shopperllo
 takes place in accordance with the offer accepted by the customer. However, Shopperllo is not liable for incorrect information in the offer and reserves the right not to carry out a specific delivery if the presentation of the goods sold , the formulation of the properties thereof or the statement of the price includes an error was made with the understanding that ( it was obvious to be a typing error, or ii ) if the purchaser should have, under reasonable circumstances, trust and understand that it is impossible for Shopperllo to sell this item with the properties or price mentioned.

All prices include VAT

Delivery and transportation costs:

Prices of the items on the site are, unless otherwise specified, excluding delivery and transportation costs. The delivery and transportation costs are separately stated on the invoice. The delivery and transportation costs may vary per day, per order, per weight, per transport method and by order size. The delivery takes place by free pricing. The customer is also obliged to pay customs charges and / or any other administrative costs the delivery entails.

Delivery and Delivery time:

The delivery periods stated by Shopperllo are purely indicative. The customer is entitled to cancel the order if delivery is not made within 30 days. Shopperllo is not obliged to pay damages because of late delivery. Admittedly Shopperllo will make every effort to deliver the ordered goods on time. Timely delivery shall be made after payment has been received by Shopperllo and provided the goods are in stock. Shopperllo is not responsible for delays in delivery due to late delivery by its supplier. Delay due to error / omission by the carrier cannot be allocated to Shopperllo. Delay in delivery is possible if Shopperllo approaches the customer to verify the accuracy of the order. To avoid significant delays, the customer must provide accurate identity and delivery address when registering.

Shopperllo ensures delivery by mail or by any other manner at the discretion of Shopperllo. Shopperllo is entitled to send partial deliveries of which the extra cost of the subsequent delivery will be carried by Shopperllo.


4. Warranty:

The warranty on the goods ordered and delivered by Shopperllo extends only to the warranty provided by its own suppliers. Shopperllo will not be liable in the event of non- performance or in the case of defective performance of the contract as a result of negligence or wrongdoing by the buyer. In any case, the responsibility of Shopperllo will be limited to the refund of the price of the purchased good.
Shopperllo will by all means try to ensure the operation of its Internet service without interference. It is up to Shopperllo to modify / maintain the scope and functionality of the website. Shopperllo shall in no event be liable for any interruption and / or disruption of services offered, for loss of data or spreading a virus.


5. Renunciation:

During 14 days after receipt of the goods at the delivery address, the buyer is entitled to cancel the purchase contract without giving any reason. For this purpose the buyer must register via their personal account on the website of Shopperllo within seven working days of receipt of the package at the delivery address. The direct costs associated with the return of goods are the responsibility of the buyer. If the buyer makes timely use of his right of withdrawal , he / she is entitled to the refund of the amount paid by him / her to Shopperllo which restitution will occur in any event within 30 days of the cancellation or termination. The possible return costs will be deducted from the price to be paid back. Art. 46 Law on Market Practices reads every respect as follows: "The consumer has the right to inform the seller that he renounces the purchase without penalty and without giving any reason, within 14 days from the day following the delivery of the product or the conclusion of the service contract.”

The provisions of the preceding paragraph shall not apply to : a) items whose price is dependent on fluctuations in the financial market, on which Shopperllo has no influence b ) of things that : 1 ) have been established in accordance with the buyer's specifications, 2) are clearly personal in nature, 3) cannot be returned because of their nature, 4) can quickly deteriorate or expire c) of audio and video recordings and computer software , if the buyer has broken the seal d) subscriptions to newspapers and magazines e ) custom -made goods .

The provisions of clause 6.1 shall also not apply in the case of services:
- On accommodation, transport, catering or leisure activities if there is a certain (expiration) date or period of time is determined.
- Betting and lotteries

During this period, the buyer will handle the product and packaging with care. He will only unpack the product to the extent of use and to the extent necessary to assess whether he wishes to keep the product. If he uses the right of renunciation, he shall return the product with all accessories and, if reasonably possible, in its original condition and packaging to Shopperllo. The cost of the return will be borne by the consumer - purchaser in accordance with the European Directive 2011/83/EU. The consumer - purchaser bears the risk of damage and / or loss in return as a result of his / her right of withdrawal.

The purchases made by persons / entities / merchants who are not covered by the Law of April 6, 2010 , are not covered by the provisions contained in Article 5.1 till 5.4. With regard to this category of vendors, the common law (Article 10) apply.


6. Force Majeure

Shopperllo is entitled to rescind the sale if it cannot meet its obligations because of Force Majeure. Force majeure means circumstances that cannot be influenced by Shopperllo. Included in these circumstances is expressly understood if its suppliers (in time or not under the same conditions) cannot deliver to Shopperllo. In this case the buyer is entitled to a refund within 30 days after the dissolution will take place. Purchaser will not entitled to any compensation.


7. Personal Information / Privacy Policy

The statutory provisions relating to the protection of personal data as defined in the Data Protection Act are complied with by Shopperllo. The buyer, for example, always has the option to access, modify or delete his or her own data. This is possible for the buyer by logging on to our site and modify the data shown in the “personal " part of Shopperllo.

Shopperllo will record the information provided by the buyer in a file. This data will be used for the execution of the order of the buyer and kept for as long as necessary for the treatment of any complaints arising from the execution of the order. No data will be transmitted to third parties where the privacy of the buyer is at risk. In case of delivery by third parties Shopperllo will make this known to the customer so that the customer is aware that essential information for making the delivery shall be transmitted to the vendor / carrier.
Shopperllo remains the owner of its intellectual property rights that relate to the services offered by her and products.



Any dispute concerning the goods offered for sale by Shopperllo is governed by Belgian law. All disputes that may arise as a result of an agreement will, if no amicable settlement is possible, be settled by the courts of Brussels.



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